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Our Team


General Manager
(Certified SAP FI Consultant)

B.Sc., MBA & SAP FICO expertise, experience in the Banking & Financial domain. Strong functional expertise in the area of Banking Software and Networking. Technically sound in Finacle and Remedy.

Dedicated and detail-oriented Financial Analyst with years of experience. Eager to apply proven-budget maximization skills for in monitoring, maintaining, and completing client billing and reconciliations. Special interest in achieving the millennial market and Helping with general financial planning.

Excellent domain expertise in Credit Card, Retail Supply Chain, and Investment Banking Systems (Stock Plan Services)

Results-driven Operations Management Professional with extensive experience including product innovation, organizational management, business development, marketing, business processes and team building within diverse industries. Skilled in planning, coordinating and executing successful strategic business programs with track record of improving operational stability, efficiency, and profitability.


VP Operations

V.M.O.imran Ahmed

Head Operations
(CII Certified Customer Experience Practitioner)

Excellence Driven Professional with 15+ years of experience in increasing efficiency productivity and revenue with effectively managing projects of all sizes with a keen for detail and a disciplined approach to execution, is a master driver first-time projects through completion based on milestones

10+ years of experience owning all stages of the project lifecycle from inception through monitoring and closing.

Confident, Competent & Organized Professional with proven Banking & Management Experience.

A highly motivated Banking Professional with extensive experience in business development. Has risen through the ranks to the current position. Has a unique combination of abilities and experience that has contributed to the organization's growth.

S. Kavitha

Quality & Process Head


Team Leader Operations
(Certified Lean Six Sigma - Yellow Belt)

Results-Driven Team Leader and a Successful Manager possessing more than 8 years of relevant experience with exceptional communication.

Highly accomplished expert with extensive knowledge of the marketing, telecom, E-Commerce international voice and non-voice and product-based industries.

Expert in capacity planning and time and motion analysis

Outstanding ability to resolve conflicts and lead a team.

The capacity to lead and inspire others in a collaborative, supportive team atmosphere. Expert in creating a plan for a pilot project

Highly Energetic & Motivated professional who is effective in managing People and Processes. Expertise at giving clear direction and feedback to team members to get the best out of them.

Strong in creating and implementing strategic, Quantifiable actions to attain targeted operational results. Expert in crisis management and Team handling. Effective and motivated Team Leader with a proven track record of monitoring progress to ensure goal attainment.

BE, MBA Graduate with 10 years of experience in CustomerSuccess management.

Prince Joswha

Senior Team Leader


Lead Trainer
(Certified Customer Service Leadership Certification from American Public Power Association.)

She possesses the capacity to comprehend the procedure and provide the appropriate training materials for both new and experienced executives.

Proficient at motivating team members to succeed, establishing effective BPO policies and maintaining team morale. Specialized in customer service.

BSc, MCA Graduate with 7 years of experience in Customer Orientation Program.

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